Privacy Policy

We kindly request your careful attention to the following privacy policy.

At SafeHouse Rehab, we prioritize the protection of your privacy and personal information. Our privacy policy is designed to outline how we collect, use, and safeguard the data you provide us, in compliance with the applicable UK and US legislation.

Confidentiality is of utmost importance to us, as it fosters trust and open communication between our clients and staff. We assure you that your oral and written records will be treated with strict confidentiality. Any information disclosed to our staff by clients is never shared with other clients. However, it is important to note that within our clinical team, relevant information may be shared among members to provide comprehensive and holistic care, ensuring continuous support and tailored treatment.

However, it is crucial to highlight a few important exceptions in which we may be required to disclose certain information:

Legal Obligations: If ordered by a court or required by law, we may need to share information as mandated.
Safety Concerns: If you pose a serious risk of harm to yourself or others, we have a duty to take appropriate measures to ensure safety.
Substance Use Violation: In the event of a breach of our policies regarding drugs and alcohol, disclosure to other residents may be necessary to maintain a safe and supportive environment.
Protection of Minors: If a client discloses ongoing abuse of a minor, we are obligated to report such instances to the appropriate authorities.
External Consultation: In some cases, we may seek external professional advice to ensure the highest quality of care and address matters pertaining to SafeHouse Rehab.

Please rest assured that we employ strict security measures to protect your personal information from unauthorized access, loss, or misuse. Our commitment to privacy and confidentiality allows us to provide you with the highest level of care while respecting your rights and ensuring your trust in our services.

For more detailed information about our privacy practices, please refer to our full privacy policy document, available upon request.

Client Confidentiality Expectations

Clients are expected to respect the confidentiality of other clients in treatment at all times. We do not allow photographs to be taken of other clients. Do not post photographs or any other type of information about other clients on Facebook or other social media websites under any circumstances. Gossiping about other clients can also be very harmful to the therapeutic community, so please refrain from doing so.

Family Involvement

Extensive research has consistently demonstrated that the involvement of family members and loved ones in the addiction recovery process significantly enhances the success rate of individuals participating in a treatment program. It is crucial for family members to be well-informed about the progress and dynamics of their loved one’s recovery journey, as well as educated on how they can contribute to their overall well-being. Therefore, we kindly request that all clients entering our esteemed treatment program allow us to actively engage their closest support network in the treatment process. We will maintain open communication with these individuals, keeping them updated on your progress and coordinating efforts to ensure the highest likelihood of achieving lasting success. Furthermore, we encourage family feedback, as it plays a vital role in tailoring and refining your personalized treatment plan.

Please be assured that the aforementioned confidentiality policy has been implemented to guarantee that every individual seeking assistance at SafeHouse Rehab Center receives the highest standard of service and treatment. Our commitment is not only to meet their expectations but also to uphold the uncompromising level of care that we deem essential.